Cineversity

For the last couple of weeks I’ve been experiencing issues with tutorials stopping mid-way through and rewinding to the beginning. I had not used the site for several months before this. I just tried to watch the second part of the Subsurface Scattering tutorial and it went back to the start after about 5 minutes.

This is a paid service which is currently unusable. When will the playback issues on this site finally be fixed?

OsX 10.7.3
Firefox 12.0
Chrome 18.0.1025

Videos stopping after a little while.
Changing the playtime seems to work at first and then unfortunately not :(

MAC 10,2,153,1

RTMPT (Tunneling) Port 1935 Success 2.4s
RTMPT (Tunneling) Port 443 Success 2.2s
RTMPT (Tunneling) Port 80 Success 3.7s
RTMPT (Tunneling) Default Success 4.1s
RTMP Port 443 Success 1.1s
RTMP Port 80 Success 0.9s
RTMP Port 1935 Success 0.9s
RTMP Default Success 0.9s
RTMPTE (Tunneling) Port 1935 Success 2.6s
RTMPTE (Tunneling) Port 443 Success 2.9s
RTMPTE (Tunneling) Port 80 Success 4.7s
RTMPTE (Tunneling) Default Success 4.4s

Test Finished

experiencing the same problem here. watching simulating water surface and video would stop and rewind back to the beginning. scrubbing issues through out playback.  OSX 10.6.8, latest flash player, same problem on both firefox and safari.

please fix.

I joined recently and find the site fairly unusable, videos dont load, you cant skip back a little which is essential as its a tutorial because it hangs or crashes, Ill be looking for a refund soon (which i surely wont get). Cmon guys this is really poor, have a look at digital tutors and learn.

Follow up to my earlier post, some videos work but prone to stops, then wont start crash etc

MAC 10,3,183,10

RTMPT (Tunneling) Port 1935 Success 8.5s
RTMPT (Tunneling) Port 443 Success 10.1s
RTMPT (Tunneling) Port 80 Success 10.9s
RTMPT (Tunneling) Default Success 11.6s
RTMP Port 443 Success 1.6s
RTMP Port 80 Success 1.7s
RTMP Port 1935 Success 1.7s
RTMP Default Success 2.6s
RTMPTE (Tunneling) Port 1935 Success 7.9s
RTMPTE (Tunneling) Port 443 Success 9.6s
RTMPTE (Tunneling) Port 80 Success 10.3s
RTMPTE (Tunneling) Default Success 12.4s

Test Finished

Please tell me how much do I have to pay the next time if I unsubscribe my account

still having problem with tutorial playback.
video stops at the same place when viewing C4D and Realflow integration part 2.
let us know your status on the fix please. thank you.

MAC 11,2,202,235

RTMPT (Tunneling) Port 1935 Success 0.9s
RTMPT (Tunneling) Port 443 Success 1.5s
RTMPT (Tunneling) Port 80 Success 1.4s
RTMPT (Tunneling) Default Success 1.4s
RTMP Port 443 Success 0.1s
RTMP Port 80 Success 0.1s
RTMP Port 1935 Success 0.1s
RTMP Default Success 0.1s
RTMPTE (Tunneling) Port 1935 Success 1s
RTMPTE (Tunneling) Port 443 Success 1.6s
RTMPTE (Tunneling) Port 80 Success 1.6s
RTMPTE (Tunneling) Default Success 1.5s

Test Finished

Since 2 weeks: I can´t see a tutorial; I wrote 5 or 6 mails; made the port-tests, used WIN7 and WINXp with four different browsers - with and without Norton360.

No answers since Monday

No comment
WIN 11,2,202,235

RTMPT (Tunneling) Port 1935 Success 11.6s
RTMPT (Tunneling) Port 443 Success 11.5s
RTMPT (Tunneling) Port 80 Success 11s
RTMPT (Tunneling) Default Success 11s
RTMP Port 443 Success 0.7s
RTMP Port 80 Success 0.7s
RTMP Port 1935 Success 0.9s
RTMP Default Success 0.9s
RTMPTE (Tunneling) Port 1935 Success 12s
RTMPTE (Tunneling) Port 443 Success 12.1s
RTMPTE (Tunneling) Port 80 Success 12.6s
RTMPTE (Tunneling) Default Success 12.7s

Test Finished
Port Tester] [RTMPT] [RTMPTE] [RTMPT:80] [RTMPTE:80] [RTMPT:1935] [RTMPTE:1935]

NetConnectionURL: rtmpte://d.securevod.maxon1.netdna-cdn.com/securevod.maxon1
Video Error

We’re sorry, an unknown error has occurred while loading this video.

200: NetStream.Play.StreamNotFound

We are working actively on this - we’ve been making adjustments to the streaming code every couple of days (the last change was yesterday morning) trying to troubleshoot and fix this issue.

Can you report if the behavior is that same on these two links:

http://www.cineversity.com/vidplaytut/Magnetic_Crane_Rig_Part_01

http://www.cineversity.com/vidplaylist/Magnetic_Crane_Rig/Magnetic_Crane_Rig_Part_01

Thanks

Hi,

1. link works good,
2. Link nothing,
ciao
thomas

Hi,
this is a list of the tutorials I wanted to see and how long they worked:
       
                Time in seconds
Morphing materials     35
Pose Morph Tag, Part 1     13
Exporting from C4D     30
Character Tools           9
MoGraph Connection     120
Track Morph Chapter 19     60
Butterfly Rigging     27
All Playlists           0
ciao
Thomas

Hi Rick,

Unfortunately I have the same issues as others, port test was ok, but the videos don’t show up, error stuff.
I’m having difficulties with the conveyor belt tutorial.
Indeed, part 3 seen don’t update with check mark, part 4 after 2min10s player head jumps to the beginning and part 5 same after more or less 2min…

That’s quiet annoying.

Cheers
Regis

PS: Tested on Mac Pro OS 10.7.4 safari and Firefox. All with the latest version of Adobe flash player.

Rick Barrett - 25 May 2012 06:43 AM

We are working actively on this - we’ve been making adjustments to the streaming code every couple of days (the last change was yesterday morning) trying to troubleshoot and fix this issue.

Can you report if the behavior is that same on these two links:

http://www.cineversity.com/vidplaytut/Magnetic_Crane_Rig_Part_01

http://www.cineversity.com/vidplaylist/Magnetic_Crane_Rig/Magnetic_Crane_Rig_Part_01

Thanks

They work fine for me
Balero

I get about half way through each tutorial. I can’t finish any of them. Here are my results:

MAC 11,2,202,235

RTMPT (Tunneling) Port 1935 Success 1s
RTMPT (Tunneling) Port 443 Success 0.6s
RTMPT (Tunneling) Port 80 Success 1s
RTMPT (Tunneling) Default Success 1.1s
RTMP Port 443 Success 0s
RTMP Port 80 Success 0s
RTMP Port 1935 Success 0s
RTMP Default Success 0s
RTMPTE (Tunneling) Port 1935 Success 1.1s
RTMPTE (Tunneling) Port 443 Success 0.7s
RTMPTE (Tunneling) Port 80 Success 1.1s
RTMPTE (Tunneling) Default Success 1.2s

Nothing works, nothing changed,...
thomas