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Video Playback Issues
Posted: 25 August 2012 05:42 AM   [ Ignore ]   [ # 61 ]  
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Total Posts:  77
Joined  2011-12-01

None of the videos play. Nothing happens at all big blank space. Any help would be great. Thanks

WIN 11,3,300,271

RTMPT (Tunneling) Port 1935 Success 2.2s
RTMPT (Tunneling) Port 443 Success 5s
RTMPT (Tunneling) Port 80 Success 1.5s
RTMPT (Tunneling) Default Success 1.9s
RTMP Port 443 Success 0.2s
RTMP Port 80 Success 0.2s
RTMP Port 1935 Success 0.2s
RTMP Default Success 0.2s
RTMPTE (Tunneling) Port 1935 Success 1.4s
RTMPTE (Tunneling) Port 443 Success 5s
RTMPTE (Tunneling) Port 80 Success 1.9s
RTMPTE (Tunneling) Default Success 2.4s

Test Finished

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Posted: 27 August 2012 04:42 AM   [ Ignore ]   [ # 62 ]  
Total Posts:  1
Joined  2009-10-17

Hi, pages loading is OK, and videos now too.

Thanks
miklo

WIN 11,4,402,265

RTMPT (Tunneling) Port 1935 Failed 5.1s
RTMPT (Tunneling) Port 443 Success 14.2s
RTMPT (Tunneling) Port 80 Failed 6.3s
RTMPT (Tunneling) Default Success 14.2s
RTMP Port 443 Success 3.1s
RTMP Port 80 Success 3.1s
RTMP Port 1935 Success 3.1s
RTMP Default Success 1.5s
RTMPTE (Tunneling) Port 1935 Failed 6.3s
RTMPTE (Tunneling) Port 443 Failed 14.2s
RTMPTE (Tunneling) Port 80 Failed 14.2s
RTMPTE (Tunneling) Default Failed 6.3s

Test Finished

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Posted: 29 August 2012 12:30 AM   [ Ignore ]   [ # 63 ]  
Total Posts:  1
Joined  2012-01-12

No Vidéo Playback, just a spinning gradient wheel & black screen…

WIN 11,4,402,265

RTMPT (Tunneling) Port 1935 Failed 10.9s
RTMPT (Tunneling) Port 443 Failed 10.9s
RTMPT (Tunneling) Port 80 Failed 0s
RTMPT (Tunneling) Default Failed 5.3s
RTMP Port 443 Success 5.8s
RTMP Port 80 Success 6.2s
RTMP Port 1935 Failed 20s
RTMP Default Success 26.2s
RTMPTE (Tunneling) Port 1935 Failed 13s
RTMPTE (Tunneling) Port 443 Success 13.7s
RTMPTE (Tunneling) Port 80 Success 14.5s
RTMPTE (Tunneling) Default Failed 13s

Test Finished

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Posted: 01 September 2012 09:11 PM   [ Ignore ]   [ # 64 ]  
Total Posts:  11
Joined  2011-12-22

I’m a paid premium subscriber and something on the site is causing the video space to go blank. I’m using IE 9 with the most recent updates. I logged out went to Greyscale Gorrilla, clicked on the Siggraph 2012 Rewind link, which sent me to Cineversity…bam…videos are up and running. Hmmm…thought I’d give it a test and logged back in, clicked on a video and it’s gone….log-out click a video it works…log-in click on a video it doesn’t. This is the only site I’m having problems with. Why is the video area blank when I’m logged in but not when I’m logged out?

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Posted: 02 September 2012 05:43 AM   [ Ignore ]   [ # 65 ]  
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Total Posts:  365
Joined  2006-05-17
JonnyBravo - 01 September 2012 09:11 PM

Why is the video area blank when I’m logged in but not when I’m logged out?

Because there is an issue in IE for premium members.
There have been multiple reports, and we will get a dev on it ASAP.
It is not related at all to the other connectivity issue.

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Posted: 10 September 2012 08:39 AM   [ Ignore ]   [ # 66 ]  
Total Posts:  1
Joined  2012-01-04

FYI to those affected with IE 9.  I was having the problem too until I turn IE 9 debugging on (F12).  There I found a couple of issues that may be causing problems.  This kind of reminds me of the early days where in IE you could forget to close a html tag and it would do it for you; Netscape wouldn’t.  Proper form vs. convenience.  Anyway, please have your dev team look at this.  While in debugging mode the videos play!

With F12 on:

Console:  SEC7111: HTTPS security is compromised by http://s7.addthis.com/js/250/addthis_widget.js#pubid=ra-4ec18c7a2b0b4c83
the_camera_calibrator_tag

Console (After accepting the above security issue): LOG: Stream Type is Default
HTML1115: X-UA-Compatible META tag (‘IE=edge, chrome=1’) ignored because document mode is already finalized.
fastbutton?bsv=pr&url=https://www.cineversity.com/vidplaytut/the_camera_calibrator_tag&size=small&count=false&expandTo=top&origin=https://www.cineversity.com&hl=en-US&ic=1&jsh=m;/_/apps-static/_/js/gapi/__features__/rt=j/ver=jtaJmOBpUIw.en_US./sv=1/am=!CRLPOQbbTO-YhNdiPQ/d=1/rs=AItRSTNaTn_i9aG7AGnc0xpzrdIIxRG0aQ

Jeff

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Posted: 11 September 2012 03:53 AM   [ Ignore ]   [ # 67 ]  
Total Posts:  3
Joined  2006-08-26

MAC 10,2,153,1

RTMPT (Tunneling) Port 1935 Failed 0.1s
RTMPT (Tunneling) Port 443 > timed out
RTMPT (Tunneling) Port 80 Failed 0.1s
RTMPT (Tunneling) Default Failed 0.3s
RTMP Port 443 Failed 0s
RTMP Port 80 Success 1.1s
RTMP Port 1935 Success 1.1s
RTMP Default Success 1.1s
RTMPTE (Tunneling) Port 1935 Failed 0.3s
RTMPTE (Tunneling) Port 443 > timed out
RTMPTE (Tunneling) Port 80 Failed 0.3s
RTMPTE (Tunneling) Default Failed 0.4s

Test Finished

(note: This is a high school that runs lightspeed systems internet filter) Is there anyway around this?

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TWHS Department of Art
2001 SW Fairlawn Road
Topeka, KS 66604

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Posted: 18 October 2012 02:45 AM   [ Ignore ]   [ # 68 ]  
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Total Posts:  44
Joined  2007-01-15

Same for me, I cannot play any video I only have the circlular thing turning in the middle of the video,
It as been like that for more then a year, So what’s the point to pay for premium membership, ???
Any help or feedback would be great, I’m running Chrome Version 22.0.1229.94, MAC OS 10.7.5 but same thing with Safari.

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Posted: 18 October 2012 11:09 AM   [ Ignore ]   [ # 69 ]  
Total Posts:  3
Joined  2006-08-26

As posted on another thread, going into member settings from the home page and clicking on edit profile you are given the choice of stream customization. You will want to select firewall. That did the trick for me.

Cheers, Wil

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TWHS Department of Art
2001 SW Fairlawn Road
Topeka, KS 66604

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Posted: 19 October 2012 01:08 AM   [ Ignore ]   [ # 70 ]  
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Total Posts:  44
Joined  2007-01-15

Thanks Wil , I already try this dosen’t have any succes !!!
G

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Posted: 24 December 2012 07:04 AM   [ Ignore ]   [ # 71 ]  
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Total Posts:  238
Joined  2012-03-02

Anyone can confirm that…. tutorials are working fine? so I will go for premium membership. Earlier I was not able to play any video, if now tutorials are working well… I am ready to to get it.

Thanks.

...

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Posted: 31 December 2012 08:06 AM   [ Ignore ]   [ # 72 ]  
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Total Posts:  238
Joined  2012-03-02

Nice No one there to confirm… video will play or not….?

Sorry to say but I don’t know how this site work and who is taking care…..! Compare to this, other related c4d forums/sites are much better than this,at least they are replying, post today and long waiting for answer. If it is under “Maxon” then they are not organized or lot of work can’t handle this forum.

...

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Posted: 12 January 2013 06:24 AM   [ Ignore ]   [ # 73 ]  
Total Posts:  4
Joined  2012-06-15

I can watch 1080p C4D Tutorials from any of thirty+ sites with no problems whatsoever (my download speed is 15mbs)

With Cineversity, sometimes I get cut off in the middle of a Tutorial and it does not come back.  Sometimes it works fine.  Other times I can’t watch a single Tutorial; all I get is the “wait circle.”

If this can’t be fixed, I don’t see how it’s worth $95 per year.  For example, I watched 1 through 7 of the “adjustable bolt” tutorials while putting up with several long “wait pauses.”  When I got to the final Tutorial, number 8 and the most important one, I can’t get it at all.  That’s very annoying after wasting that much time.

Obviously, my system is not blocking you since sometimes it works fine while at other times I get cut off in the middle of a Tutorial.

Terry Wise
Unhappy Premium Member

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Posted: 12 January 2013 08:23 AM   [ Ignore ]   [ # 74 ]  
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Total Posts:  238
Joined  2012-03-02

wowoowow….. one more wake-up call from unhappy member… no ideas what kind of securities and system they are using.

Time to do action now Maxon/Cineversity…..!


...

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Posted: 13 January 2013 07:52 AM   [ Ignore ]   [ # 75 ]  
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Total Posts:  365
Joined  2006-05-17

Hi Terry,
Sorry that you are still experiencing difficulties.
We did implement several changes to how streaming is handled on the site.
This seemed to have solved issues for most, but I can say that I have never had issues on any computer I have used…so it is a very small group of users that are having connection issues.
I’ll get Rick to explore the issue on monday…but there may not be an immediate solution.
We’ll see what we can do.

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