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Video Playback Issues
Posted: 23 March 2012 05:52 AM   [ Ignore ]   [ # 16 ]  
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Total Posts:  3
Joined  2012-02-08

I am having the same problem.  I am at work.  I do not know what firewall we have.  I do know that certain questionable sites are blocked.  This is not the case.  The video player shows an streaming animation but then I get an error.

New user.  Windows 7 64-bit.  Fresh re-install of OS and programs.  Latest version of Flash.

WIN 11,1,102,63

RTMPT (Tunneling) Port 1935 Failed 7.2s
RTMPT (Tunneling) Port 443 Success 10.5s
RTMPT (Tunneling) Port 80 Success 11.1s
RTMPT (Tunneling) Default Success 10.7s
RTMP Port 443 Success 0.9s
RTMP Port 80 Success 0.7s
RTMP Port 1935 Failed 1.1s
RTMP Default Success 1.6s
RTMPTE (Tunneling) Port 1935 Failed 10.2s
RTMPTE (Tunneling) Port 443 Success 12s
RTMPTE (Tunneling) Port 80 Success 11.4s
RTMPTE (Tunneling) Default Success 11.5s

Test Finished

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Posted: 23 March 2012 10:09 AM   [ Ignore ]   [ # 17 ]  
Total Posts:  3
Joined  2009-05-05

MAC 11,1,102,63

RTMPT (Tunneling) Port 1935 Success 2.4s
RTMPT (Tunneling) Port 443 Success 2.2s
RTMPT (Tunneling) Port 80 Success 3s
RTMPT (Tunneling) Default Success 3.2s
RTMP Port 443 Success 0.6s
RTMP Port 80 Success 0.6s
RTMP Port 1935 Success 0.6s
RTMP Default Success 0.6s
RTMPTE (Tunneling) Port 1935 Success 2.1s
RTMPTE (Tunneling) Port 443 Success 2.1s
RTMPTE (Tunneling) Port 80 Success 3.7s
RTMPTE (Tunneling) Default Success 3.4s

Test Finished

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Posted: 23 March 2012 07:14 PM   [ Ignore ]   [ # 18 ]  
Total Posts:  1
Joined  2008-06-16

MAC 11,1,102,62

RTMPT (Tunneling) Port 1935 Success 1.6s
RTMPT (Tunneling) Port 443 Success 1.9s
RTMPT (Tunneling) Port 80 Success 3.1s
RTMPT (Tunneling) Default Success 2.6s
RTMP Port 443 Success 0.6s
RTMP Port 80 Success 0.6s
RTMP Port 1935 Success 0.6s
RTMP Default Success 0.6s
RTMPTE (Tunneling) Port 1935 Success 1.9s
RTMPTE (Tunneling) Port 443 Success 1.6s
RTMPTE (Tunneling) Port 80 Success 2.9s
RTMPTE (Tunneling) Default Success 3.5s

Test Finished

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Posted: 25 March 2012 09:22 PM   [ Ignore ]   [ # 19 ]  
Total Posts:  3
Joined  2011-12-29

I have the same problem.

WIN 11,1,102,55

RTMPT (Tunneling) Port 1935 Success 10.9s
RTMPT (Tunneling) Port 443 Success 9.7s
RTMPT (Tunneling) Port 80 Success 8.4s
RTMPT (Tunneling) Default Success 8.7s
RTMP Port 443 Success 0.5s
RTMP Port 80 Success 0.5s
RTMP Port 1935 Success 0.5s
RTMP Default Success 0.5s
RTMPTE (Tunneling) Port 1935 Success 11.2s
RTMPTE (Tunneling) Port 443 Success 10.1s
RTMPTE (Tunneling) Port 80 Success 9.6s
RTMPTE (Tunneling) Default Success 9.2s

Test Finished

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Posted: 26 March 2012 11:08 AM   [ Ignore ]   [ # 20 ]  
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Total Posts:  3
Joined  2012-02-08

I just wanted to leave a note saying that I can now view the videos.  Apparently, I joined just as they were experiencing their outage over the weekend.  I’ve been watching tutorials all day and love it! Thanks!

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Posted: 26 March 2012 11:57 AM   [ Ignore ]   [ # 21 ]  
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Total Posts:  390
Joined  2006-01-24

Thanks for the update dboanimation -

For the others who posted in the last three days, we were experiencing an outage. Please post again if you are still unable to view the vids.

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Posted: 26 March 2012 07:43 PM   [ Ignore ]   [ # 22 ]  
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Total Posts:  7
Joined  2010-04-15

Hi Rick,
Still not working here…
sincerely Zoltan Korai

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Posted: 26 March 2012 10:56 PM   [ Ignore ]   [ # 23 ]  
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Total Posts:  7
Joined  2010-04-15

Hi Rick,
An update: I use my account from my studio where I have internet through ADSL; I just took my laptop home and everything worked well (At home I have internet through cable)
So I have access now if i’m at home, but of course I need Cineversity at my studio.
sincerely: Zoltan

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Posted: 27 March 2012 02:09 AM   [ Ignore ]   [ # 24 ]  
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Total Posts:  238
Joined  2012-03-02

Hi Rick,

Al most still I have same problem.

1) After selecting tutorial, most of time just circle rotates on black screen and nothing happens.
2) If luckily it runs….after few sec. or minutes it stops.

Since morning I am trying to watch ” Modeling with Deformers & Effectors” and now afternoon time, trying again and again and till now I watched only 28:00 min. Just on stop screen circle rotating….!!!

I am using Mac OS X 10.7.3, Safari & Firefox 11.0

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Posted: 27 March 2012 03:04 PM   [ Ignore ]   [ # 25 ]  
Total Posts:  1
Joined  2007-03-04

Port test is OK for us, we just find that some videos don’t start playing and others have playback issues after 30 seconds to a minute where the video will just stop. Restarting the video from the beginning does not help as it appears that there is no buffering. We are using Safari 5.1.4 under Mac OS X 10.6.8. Starting to get frustrated.

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Posted: 13 April 2012 10:41 PM   [ Ignore ]   [ # 26 ]  
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Total Posts:  41
Joined  2007-04-13

maybe the watermark has to do with the trouble?

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Posted: 18 April 2012 08:59 AM   [ Ignore ]   [ # 27 ]  
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Total Posts:  12
Joined  2011-12-22

Here is the test.
I am a Paremium user and it’s impossible to see any of the tutorials
MAC 11,2,202,233

RTMPT (Tunneling) Port 1935 Success 6.1s
RTMPT (Tunneling) Port 443 Success 5.6s
RTMPT (Tunneling) Port 80 Success 9.5s
RTMPT (Tunneling) Default Success 10s
RTMP Port 443 Success 2s
RTMP Port 80 Success 3.2s
RTMP Port 1935 Success 2s
RTMP Default Success 2s
RTMPTE (Tunneling) Port 1935 Success 5.6s
RTMPTE (Tunneling) Port 443 Success 6s
RTMPTE (Tunneling) Port 80 Success 11.2s
RTMPTE (Tunneling) Default Success 9.1s

Test Finished

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Posted: 19 April 2012 01:03 AM   [ Ignore ]   [ # 28 ]  
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Total Posts:  12
Joined  2011-12-22

Hi again, this is the fourth day I can not view the tutorials. Is it possible have a solution to this issue?
Or at least can anybody tell me WHEN?
Thanks

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Posted: 20 April 2012 10:53 AM   [ Ignore ]   [ # 29 ]  
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Total Posts:  3
Joined  2011-12-20

Bought a premium subscription today, but I’m only now discovering this video playback issue. Like others, the tutorials will either fail to load (a spinning circle over a black screen), or begin, play for a while, then just stop at an arbitrary point, no matter which browser I switch to (and it’s the same arbitrary point, from browser to browser). I’m on a 12-core MacPro, Mac OSX Lion 10.7.3, and tried the latest versions of Safari, Chrome and Firefox. Flash is up to date too.

Please, any word on what’s going on? Any leads or predictions on when this issue will be solved? Unless it’s only happening to a very small portion of this site’s userbase, this is a very detrimental issue, how has this not been addressed/resolved in four months?

bummed,
-kev


MAC 11,2,202,233

RTMPT (Tunneling) Port 1935 Success 1.9s
RTMPT (Tunneling) Port 443 Success 1.6s
RTMPT (Tunneling) Port 80 Success 3.4s
RTMPT (Tunneling) Default Success 3.6s
RTMP Port 443 Success 0.6s
RTMP Port 80 Success 0.6s
RTMP Port 1935 Success 0.6s
RTMP Default Success 0.6s
RTMPTE (Tunneling) Port 1935 Success 1.7s
RTMPTE (Tunneling) Port 443 Success 1.9s
RTMPTE (Tunneling) Port 80 Success 3.1s
RTMPTE (Tunneling) Default Success 2.9s

Test Finished

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Posted: 01 May 2012 12:23 PM   [ Ignore ]   [ # 30 ]  
Total Posts:  4
Joined  2009-04-27

While watching video of Barton Damer, video works fine for awhile then stops, and scroll is at the end. After refreshing, I scroll to where it stopped and get blank screen in sections while audio is still playing. After getting to where it stopped the first time, it plays for awhile and then stops again and the scroll is at the end. Really want to watch this video but is too frustrating to try to go back and forth. Here’s my test results.

MAC 11,2,202,233

RTMPT (Tunneling) Port 1935 Success 3s
RTMPT (Tunneling) Port 443 Success 1.6s
RTMPT (Tunneling) Port 80 Success 3s
RTMPT (Tunneling) Default Success 2.7s
RTMP Port 443 Success 0.4s
RTMP Port 80 Success 0.5s
RTMP Port 1935 Success 0.4s
RTMP Default Success 0.5s
RTMPTE (Tunneling) Port 1935 Success 2.6s
RTMPTE (Tunneling) Port 443 Success 1.7s
RTMPTE (Tunneling) Port 80 Success 3.4s
RTMPTE (Tunneling) Default Success 3.1s

Test Finished

Clicked on all links at the top and none of them loaded. Got the same error. 

Hope this helps

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