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Opening file issue
 
nicoliniseb
Posted: 10 November 2022 07:34 PM   [ Ignore ]  
Total Posts:  1
Joined  2019-10-09

HI,

I bought a turbosquid model rigged R25 and redshift ready which opens without problems on R25, but takes at least 25 minutes to open on R26 and R2023.
It seems that the problem comes from the redshift materials because the model without the materials opens normally. The version of RS 3.5.09 is the same on R25 R26 R2023.
The strangest thing is that once the file is opened after 25 minutes on R2023 and saved, the problem is the same the next time it is opened.
any help will be appreciated from you.
thank you
Sebastien

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Dr. Sassi
Posted: 10 November 2022 07:41 PM   [ Ignore ]   [ # 1 ]  
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Total Posts:  12043
Joined  2011-03-04

Hi Sebastien,

This needs to be answered by tech support.

https://www.maxon.net/en/support-center

Anyway, sorry for your trouble.

Cheers

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Dr. Sassi V. Sassmannshausen Ph.D.
Cinema 4D Mentor since 2004
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