all you need to do is delete the preferences for your Client machines. This often happens when you create the clients as clones of other computers because the preferences are cloned as well causing the error you’re getting. To do that, in Team Render Client, go to Machine > Preferences and click Open Preferences Folder on the bottom left. This operation will open a new folder; you should see more folders inside it such as “prefs”, “library” etc. Next, quit out of Team Render Client (this is a very important step as this process will not work if the application is running). Once you’ve done that go back to the folder you opened earlier and move up one level in the folder hierarchy to the MAXON folder. Here you will need to select the Cinema 4D (or Team Render Client if that’s all that’s installed) folder you were just looking in, as well as any file with _19_ in its name (these should all have the file type PRF). Once you’ve selected those items, delete them and then launch Team Render Client again. You should notice that the files you deleted are re-created when Team Render Client launches, this is because if it cannot find these files on startup it creates them from scratch with the default settings (this is why you need to quit TRC before deleting them). You can do this same process for Team Render Server as well if needed. You’ll need to do this for all machines in your fender farm, but don’t worry, it looks a lot harder than it is; once you’ve done it once it’s easy to repeat.
Hope this helps
Regards,
MAXON Technical Support
