Cineversity

I just got a new mouse, a Logitech with a trackball and it works fine with Cinema except for one thing, it doesn’t move around the insert screens. I latch on to the top of the picture viewer and try to move it to a different portion of the screen and it won’t move. The same with my redshift window, material windows, etc… Any thoughts?

r21
windows 10

Hi Gliserman,

Sorry that you have to encounter such problems.

https://help.maxon.net/us/index.html#PREFSMOUSE-PREF_MOUSE_MAIN_GROUP

Have a look at the options at the Touch Support. (Which is a wild guess on my side). I have checked the usual sources, and there is no entry of such a problem.

I assume you are on the latest version, and after installing the Mouse, you have rebooted (just to exclude this as a reason).

I’m not supposed to do this kind of tech support here, for many reasons.

So, if my wild guessing did not help, please check with the support.
https://support.maxon.net/index.php

Fingers crossed you will get it cleared in no time.

Cheers