I open up the app on my iphone 7, software version 13.3.1 but all i get is a black screen..have deleted and reinstalled app, started my apple camera app first…etc..still all I get is a black screen.
when try to connect via qr code the move app crashes
I have installed moves by maxon and have linked with my Ipad. I don’t seem to be able to download anything that I have captured though on the c4d window and the thumbnails are blank.
Thanks for getting back to me. unfortunately i have tried this and it still doesn’t seem to work. i have created a ticket so hopefully i can get the problem sorted.
Hello, I just upgraded to r21 from r20 and I was hoping to use the maxon moves extension on my computer. When I un twirl the extension dropdown in the software I don’t see maxon moves listed. Is this a tool that needs to be dowloaded from somewhere? If so, where is it?
You can ignore this, sorry I didn’t see it was in the CV-toolbox
Hi, I seem to be having a similar issue. Well, not entirely. I have a new iPhone - it has all the requirements for the software. I recently downloaded r25 and installed everything I had before. I just bought a new M1 chip mac. I have everything running fine but when I click and connect on my phone to the computer to transfer my mocap data the iphone connects but then crashes repeatedly every time. It’s particularly frustrating because it worked yesterday but for some reason now it just crashes again and again. I have reset both computer and phone and quit all other programs on both devices but it still seems to be doing it. Any ideas appreciated !
Very sorry to hear about your problems with it; Especially that it was working that day, and then not at all.
Please contact the support, as it is no longer a Cineversity plug-in. This will connect you with the best people for this case and help to keep such critical information in one place. Thanks in advance