So sorry, pinareris, the email tells me it is uploaded.
The interface of Dropbox now tells me four files, but when I click on the folder, I can see only two files, as before.
This never happens before, no idea.
I have restarted the browser, checked the amount of free space. Weird.
May I send you a new link, zip all files, and upload only one. Yes, I know, this is not what I like to provide here. Really sorry.
However, I got two files again, a c4d and png. No FBX, no fbm folder (textures). All of that after unzipping, so nothing that Dropbox did. I guess the previous upload had overwritten the initial files? Instead of the red shoes, I got now pink shoes.
I checked a little bit both of them
You have an alpha channel in one. Sometimes, I had the impression that some apps like to have it inverted when receiving as FBX.
I checked the mesh of the shoes, it has some problems, but nothing that would cause transparency stuff.
ups! sorry i am also working on another shoes i got wronlgy i attached that one. I didint know that i should have attached the fbx as well. I only included red black shoes with a png to show how it looks when i export it. Ok i am going to send again with the textures, i am sorry again!
Thanks for the files, pinareris, even this is the third pair of shoes, not the one with the problem. But I see a pattern here. Thanks for naming the target app.
However, here are some tips:
Don’t put your textures into the Environment channel. This is for equirectangular images (360º*180º panoramas)
Do not set the texture to offset 100%, 0% is just fine here.
Check that your UV data is inside the 0,0 to 1,1 UV area, just in case. (Offset puts it out. Not all apps can handle that.)
There are polygons where I have no idea why they are in the file and why they need an Alpha map to be hidden. I would delete them (Sole to heel triangle.) If possible, avoid alpha channels. Your models have the option to precisely polygon select areas, use a material that allows for an alpha just for that area if there is no way around them.
If you encounter problems, convert the PNG to a JPG just to see if the problem persists. I find 8bit/channel images should have no place inside a production pipeline for many reasons anyway.
Avoid transparencies in PNG, which is the official information of ClO3D.
After you created an FBX, use a fresh new C4D scene and merge the FBX into it. Just for the peace of mind. Consistently deliver the fbm folder with the FBX.
Enjoy your creation; I hope the tech will not be in the way of your design anymore.
Thanks for all the information, i will check all those. I am not sure if I add texture in the environment channel. I generally use octane render but this time i only needed to export as it is without rendering so used the c4d textures, and add maps into color and normal map. That triangle needed to be transparent, that’s why i added alpha channel. I will check all the information that you shared. Thank you!!
The environment was checked, and a texture was added. It might even mess with reflections!
I was unsure what the triangle is, an acrylic part, or just support for 3D printing?
Since you have a perfect selection for that triangle, it can be a material with an alpha channel and a tiny black texture. Just a few pixels, set to zero.
Changed the png to jpg and looks like that solved the issue. Also i removed the environmental channel, i dont know how that happened : ) I actually didint add over there anything, but well anyways, looks like problem solved. Thanks again!!