I want to update my account to renew my subscription, but my credit card doesn’t work
i already ask for information to you custumer service and they said that it could come from my bank.
So, I called my bank and they say that there is no problem with my credit-card… that it might come from the site of Cinervesity !
So i tried to update againtoday and I get this message from your site “
There was a problem updating your credit card. If you need further info, please contact us about this issue with the error number “1326359337_aut”.
I don’t know what to do ?
Could you help me please ?
For your information i’m living in France and my credit card is a Gold Master Card