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C4D Issues
Posted: 22 March 2021 08:25 PM   [ Ignore ]  
Total Posts:  2
Joined  2021-03-17

Hey everyone!
I’m new here, but I’m using the cinema 4d for a while, and recently I’ve been having some problems with the cinema 4d and Redshift.
Many times, the cinema 4d crashes when I start the redshift render or just get stuck and I have to finish the task.
When it happens, I can’t restart the software, to do it, I need to restart my windows, and then open the c4d.
Does somebody get the same problem??
Is there anything to do to help me fix it? Maybe there is a conflict with redshift and my Pc setup??


My Pc:
Ryzen 2700x
32GB ram
Geforce RTX 2060 super 8GB
SSD 240GB
windows 10
Cinema 4d R21 with redshift.

Thanks

cheers.

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Posted: 22 March 2021 08:31 PM   [ Ignore ]   [ # 1 ]  
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Total Posts:  12043
Joined  2011-03-04

Hi m.barbatto,

Sorry to hear about your problems. This sounds very much like a question for the tech support:
https://support.maxon.net/index.php

Since it seems to have worked, the question is, what has changed? Sometimes it helps to trash the preferences. Anyway, please check with the tech support.

I’m not supposed nor gear-based equipped to do that here.
I hope you are up and running in no time.

Cheers

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Dr. Sassi V. Sassmannshausen Ph.D.
Cinema 4D Mentor since 2004
Maxon Master Trainer, VES, DCS

Photography For C4D Artists: 200 Free Tutorials.
https://www.youtube.com/user/DrSassiLA/playlists

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Posted: 22 March 2021 08:39 PM   [ Ignore ]   [ # 2 ]  
Total Posts:  2
Joined  2021-03-17

Hi Dr. Sassi!

Thank you so much for replying me so fast.
Sorry for posting here my question, I’m still a little lost on the forum.
I’ll contact the support!

thanks.

Cheers

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Posted: 22 March 2021 09:17 PM   [ Ignore ]   [ # 3 ]  
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Total Posts:  12043
Joined  2011-03-04

You’re very welcome, m.barbatto.

Please never feel sorry for any question here.

I’m happy to help, but the tech support is so much more equipped for these specific tasks.

Again I hope you have it running soon.

My best wishes

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Dr. Sassi V. Sassmannshausen Ph.D.
Cinema 4D Mentor since 2004
Maxon Master Trainer, VES, DCS

Photography For C4D Artists: 200 Free Tutorials.
https://www.youtube.com/user/DrSassiLA/playlists

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