Yes, lancemoody, I can confirm this.
I do understand where you coming from, having spent 4 hours in a support-chat on Sunday for one of the other main apps that I use since 1993. This new bug destroyed my work constantly. It is fixed now. But one can get to the border of patience in such hours. I get that.
I really can’t, nor am I allowed to share anything that the Maxon support does. I wouldn’t want to, but I’m clearly convinced that they do a great job.
From what I can tell from nearly 15 years of having an inside view, things are addressed and checked carefully. There are certain quality procedures in place.
Anyway, I understand (again) the feeling, and even if it is a little thing, something that does not prevent from moving forward, it is annoying. But that is all I can do here. Sorry.
We have that split between tech support and creative support (here) for a reason.
All the best