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Illustrator 2020 and Cineware
Posted: 15 December 2019 03:56 PM   [ Ignore ]  
Total Posts:  1
Joined  2012-02-05

Hello,
I am Clément. i am structural Packaging Designer. and I use Cinema4D for preview of my structural work.

I recently update my cinema4D to R21 and illustrator to 2020.
Since I made the update, I’m not able to import C4D files into illustrator.
Illustrator automatically crash.
Is anybody here has this problem ?

I’m running on Mac OS X Mojave.
Thanks you for your feedback.

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Posted: 15 December 2019 06:00 PM   [ Ignore ]   [ # 1 ]  
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Total Posts:  12043
Joined  2011-03-04

Hi clementpiot,

This problem needs to be explored by the support directly:
https://www.maxon.net/en/support-center

I’m sorry that you have to experience this.
Fingers crossed, you will be up and running in no time.

Cheers

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Dr. Sassi V. Sassmannshausen Ph.D.
Cinema 4D Mentor since 2004
Maxon Master Trainer, VES, DCS

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