Something is not writing the preference settings into the pref-file. What timestamp has the pref file? Are the rights given for that file/user?
However, this goes already into Technical Support terrain, and I’m not supposed to do that, for many good reasons. Technical problems are not education-based, and they should be handled centrally, hence my suggestion to get into contact with the Support team.
I had the same issue last night (still do). It was fairly frustrating for the first experience in r21. I filed a ticket with support and I’ve received a response early this morning. The development team is aware of this bug and are already actively working on fixing it. Hopefully we see a bug fix update fairly soon.
In the mean time, you can use the 1,2,& 3 keys instead of alt+button. This works with a Wacom tablet. It’s a pain for me as my custom keyboard shortcuts have repurposed the 1,2,& 3 keys already. So my typical workflow is maimed until the bug is fixed.
Thanks for the confirmation and for filing a bug report. Hopefully, it’ll get fixed soon
@Lopolo
Thanks for providing a workaround.
You can solve it by using pureref (always on top) or anything else causing overlay. Then it works fine until we will get a fix.
I haven’t tried it yet, but that is a great work around solution until the bug is fixed!!
Sidenote: how great is Pureref, right? One of the best utility programs out there for artist.