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R21 Alt+RMB Zoom (Tablet Problem)
Posted: 12 September 2019 04:09 AM   [ Ignore ]  
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Hi,

Whenever I use tablet, I press Alt+RMB to Zoom.
It works in R20. But for R21, it just orbits.

Is there a way around this?

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Posted: 12 September 2019 08:04 AM   [ Ignore ]   [ # 1 ]  
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bentraje - 12 September 2019 04:09 AM

Hi,

Whenever I use tablet, I press Alt+RMB to Zoom.
It works in R20. But for R21, it just orbits.

Is there a way around this?

Yea, I have same problem. It must be a bug.

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Posted: 12 September 2019 03:06 PM   [ Ignore ]   [ # 2 ]  
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Hi Bentraje, Hi Lopolo,

Have you set the Preferences> Input Devices> Control-Click for Right-Click?

I hold down the option Key, then click with the Wacom Pen in the editor view, it rotates. Note that it will rotate here as well without the RMB)

When I hold down the option key, press my RMB key on the Pen, THEN click with the Pen in the editor view, I can zoom.

If that is not working, please contact support
https://www.maxon.net/en/support-center

All the best

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Posted: 12 September 2019 06:02 PM   [ Ignore ]   [ # 3 ]  
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Dr. Sassi - 12 September 2019 03:06 PM

Hi Bentraje, Hi Lopolo,

Have you set the Preferences> Input Devices> Control-Click for Right-Click?

I hold down the option Key, then click with the Wacom Pen in the editor view, it rotates. Note that it will rotate here as well without the RMB)

When I hold down the option key, press my RMB key on the Pen, THEN click with the Pen in the editor view, I can zoom.

If that is not working, please contact support
https://www.maxon.net/en/support-center

All the best

It is pretty weird .. it works when preference table is opened, but it does not, when closed.
https://www.youtube.com/watch?v=M-eyoiDIMPs&feature=youtu.be

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Posted: 12 September 2019 06:25 PM   [ Ignore ]   [ # 4 ]  
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Lopolo,

Something is not writing the preference settings into the pref-file. What timestamp has the pref file? Are the rights given for that file/user?

However, this goes already into Technical Support terrain, and I’m not supposed to do that, for many good reasons. Technical problems are not education-based, and they should be handled centrally, hence my suggestion to get into contact with the Support team.

Cheers.

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Cinema 4D Mentor since 2004
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Posted: 12 September 2019 08:03 PM   [ Ignore ]   [ # 5 ]  
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I had the same issue last night (still do). It was fairly frustrating for the first experience in r21. I filed a ticket with support and I’ve received a response early this morning. The development team is aware of this bug and are already actively working on fixing it. Hopefully we see a bug fix update fairly soon.
In the mean time, you can use the 1,2,& 3 keys instead of alt+button. This works with a Wacom tablet. It’s a pain for me as my custom keyboard shortcuts have repurposed the 1,2,& 3 keys already. So my typical workflow is maimed until the bug is fixed.

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Posted: 12 September 2019 08:27 PM   [ Ignore ]   [ # 6 ]  
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Thanks a lot, Tangle Wire, very much appreciated.

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Posted: 13 September 2019 02:23 PM   [ Ignore ]   [ # 7 ]  
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@Tangle Wire

Thanks for the confirmation and for filing a bug report. Hopefully, it’ll get fixed soon

@Lopolo

Thanks for providing a workaround.

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Posted: 13 September 2019 10:50 PM   [ Ignore ]   [ # 8 ]  
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bentraje - 13 September 2019 02:23 PM

@Tangle Wire

Thanks for the confirmation and for filing a bug report. Hopefully, it’ll get fixed soon

@Lopolo

Thanks for providing a workaround.

You can solve it by using pureref (always on top) or anything else causing overlay. Then it works fine until we will get a fix.

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Posted: 20 September 2019 06:55 PM   [ Ignore ]   [ # 9 ]  
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LOPOLO - 13 September 2019 10:50 PM
bentraje - 13 September 2019 02:23 PM

@Tangle Wire

Thanks for the confirmation and for filing a bug report. Hopefully, it’ll get fixed soon

@Lopolo

Thanks for providing a workaround.

You can solve it by using pureref (always on top) or anything else causing overlay. Then it works fine until we will get a fix.

I haven’t tried it yet, but that is a great work around solution until the bug is fixed!!
Sidenote: how great is Pureref, right? One of the best utility programs out there for artist.

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