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Tutorial List - Filter Errors
Posted: 06 March 2016 06:53 PM   [ Ignore ]  
Total Posts:  2
Joined  2010-02-03

Hi - there seems to be a problem with the tutorial list - have tested in IE11 and Chrome and both had same symptoms.

Click on “Tutorials” and the list of most recent tutorials is listed. Click “Show All” to see a complete list (sorted by date).

2850 Tutorials are listed.

Move to page 2 or any other page, suddenly list drops to 2580 items only - 270 have gone missing!

Returning to page 1 does not fix issue. Only clicking on “Tutorials” then “Show All” brings back full list.

Similar problem occurs on ANY search, e.g. Search “Global Illumination”, then move to page 2, and number of listed items ALWAYS reduces from that shown on initial page.

There does not appear to be a pattern to those tutorials that go missing. e.g. as of time of writing, the latest tutorial by Rick Barrett posted on 2nd March 2016 (at the very top of the list), goes missing when moving to page 2 then returning to page 1. The Boston Terrier tutorials show at the top instead.

It may seem trivial, but it means unless your requested tutorial is on page 1, there is a danger you may never see it!

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Posted: 07 March 2016 03:43 PM   [ Ignore ]   [ # 1 ]  
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Total Posts:  209
Joined  2013-12-06

Greetings trippingzebra,

Thank you for reporting this bug. I am able to reproduce this error on my computer as well. We will definitely look into it and get it fixed as soon as possible.

Best,
Michelle

Edit: I have found what is causing this bug and am currently in the process of fixing it.

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Posted: 08 March 2016 06:09 PM   [ Ignore ]   [ # 2 ]  
Total Posts:  2
Joined  2010-02-03

Hi, thanks for looking into this, Tutorials are not disappearing now!

However - though it’s not too serious an issue - when first displaying the Tutorial list the page count is 46 pages - but when moving to next page, the count increases to 85 and stays there. Tutorials don’t go missing now, but it’s just a little disconcerting.

Also, to satisfy a chronic bout of OCD, the Tutorial count is now 2112 - the other day it was around 2800+ ?

Just so it’s not all grumbling - Cineversity is a great resource for learning, ideas and tips in using C4D - keep up the good work!

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Posted: 08 March 2016 06:41 PM   [ Ignore ]   [ # 3 ]  
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Total Posts:  209
Joined  2013-12-06

Greeting trippingzebra,

Thank you for the update! I haven’t finished tracking down all the disappearing tutorials, but the majority of them should be fixed now. smile

The tutorial count from 46 pages to 85 pages is intentional on our part. The tutorials that aren’t loading on the initial launch of the search are tutorials that are over 5+ years old. As you can see though, all the tutorials will show up once you change pages or do a more specific search.

On discovery of the disappearing tutorials, we also found another error that occurred when the site displayed the tutorial count at 2800+. We’re currently investigating its cause, and why it was showing the extra tutorial numbers.

Best,
Michelle

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