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Viewport not functioning
Posted: 16 March 2020 12:04 PM   [ Ignore ]  
Total Posts:  20
Joined  2019-07-18

Goodmorning,

i’m here to ask help regarding a malfunctioning of Cinema 4d. It simply doesn’t show anything in the viewport.
We installed it on two new workstations assembled (one with one Nvidia Titan RTX and the other one with 3 2080ti). It has never been installed before on them, and the problem showed from the first start on both.
On the workstations the drivers are the studio versions, at the last update.
As you can see in the attached image, Cinema doesn’t recognise the graphic cards. Redshift works well and renders out images flawlessly (but the viewport IPR doesn’t work).

I hope to have been explicative and that there will be a solution.
I hope i wrote in the right part of the forum.

Thank you in advance

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Posted: 16 March 2020 05:00 PM   [ Ignore ]   [ # 1 ]  
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Total Posts:  12043
Joined  2011-03-04

Hi NBE_K19,

Sorry to hear about your problems.

Please contact the support:
https://www.maxon.net/en/support-center

My best wishes.

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Dr. Sassi V. Sassmannshausen Ph.D.
Cinema 4D Mentor since 2004
Maxon Master Trainer, VES, DCS

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