We do realize there is an issue and have responded to that fact.
I can understand it is frustrating to see new content coming out and not be able to watch it, but we still have to continue to deliver content for those that are unaffected and simply stopping video production / releasing material will not solve the problem.
This is an issue that is high priority for us, but at the moment we still wait on responses from 3rd party services.
To that end there is not a lot Sassi, Rick, or myself can do, beyond what has already been done.
Trust me when I say that y’all will be the first to know when the actual problem is located and resolved.
The whole process has been hit or miss, there is a small fraction of users affected, it is cross platform, cross region, cross browser, and none of our machines are affected.
All I can say is sorry, and hopefully for everybody’s sake a resolution is found sooner than later.