three (3) monitor interface freezing
Posted: 11 February 2019 06:34 PM   [ Ignore ]  
Total Posts:  19
Joined  2016-10-25

Hello, I recently set up a third monitor and distributed my c4d interface across them, viewport on one, timeline on the other, and most GUI panels on the third, as soon as I enabled this third monitor, my interface ground to a halt.
The viewport updates fast, as normal, however, as soon as click anything on the interface (on any of the 3 monitors), like an object in the object manager or timeline, or an item in preferences, or basically any interface button, C4D freezes up for about 10 seconds before calculating what I clicked.

Switching back to 2 monitors everything reverts to functioning normally and being very responsive.

specs:
Win 10 pro 64x
2x xeon E5-2620 v4 @2.1ghz
64gb ram
GTX 1070 ti

Cheers!

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Posted: 11 February 2019 06:44 PM   [ Ignore ]   [ # 1 ]  
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Joined  2011-03-04

Hi Nick N.,

This is clearly a question for the support, please use the link below to get in contact with them.
I’m not supposed to answer such questions, and in this case, I do never have had a triple screen set up.

https://www.maxon.net/en-us/support/how-can-we-help/

Fingers crossed this is quickly solved. (Edit: I google it, and it has worked for many so far./edit)

My best wishes

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Dr. Sassi V. Sassmannshausen Ph.D.

Photography For C4D Artists: 200 Free Tutorials: Texture, Panorama, HDRI, Camera Projection, etc.
https://www.youtube.com/user/DrSassiLA/playlists

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Posted: 11 February 2019 10:12 PM   [ Ignore ]   [ # 2 ]  
Total Posts:  19
Joined  2016-10-25

Thanks Dr.Sassi,

I did a bit of debugging and it actually turned out that the monitors had nothing to do with my problem, the issue was that the scene froze up if the timeline window was open, as long as the timeline window was closed the scene was easy to navigate and I could click on stuff fine.
Related: the scene had around 10,000 polygon objects and 12,000 texture tags

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Posted: 11 February 2019 11:44 PM   [ Ignore ]   [ # 3 ]  
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Thanks for the update, Nick N., sounds like that case has been solved.

Enjoy your project.

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Dr. Sassi V. Sassmannshausen Ph.D.

Photography For C4D Artists: 200 Free Tutorials: Texture, Panorama, HDRI, Camera Projection, etc.
https://www.youtube.com/user/DrSassiLA/playlists

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