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For Renewal - Card “Expiration Years” are limitited
 
iacdxb
Posted: 25 April 2015 05:18 AM   [ Ignore ]  
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Total Posts:  238
Joined  2012-03-02

Hi,

I am doing renewal and updating my card information, my card expires in 2022 and there is no option to choose, its shows till 2020.

Please support me, how can I update my card information to renew my subscription.

Greets.

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iacdxb
Posted: 25 April 2015 03:11 PM   [ Ignore ]   [ # 1 ]  
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Total Posts:  238
Joined  2012-03-02

I hope my subscription will not expire for full payment again….!

Waiting for “Expiration Year” update.

...

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iacdxb
Posted: 26 April 2015 04:44 PM   [ Ignore ]   [ # 2 ]  
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Total Posts:  238
Joined  2012-03-02

Hi,

Waiting for reply/update…..!

Thanks.

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Michelle Brand
Posted: 27 April 2015 01:15 PM   [ Ignore ]   [ # 3 ]  
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Total Posts:  209
Joined  2013-12-06

Greetings iacdxb,

Thank you for your patience. We have updated the dates to allow for 2022. You should be able to update your payment information.

Please know that if a problem like this occurs, we will allow you to renew your account for the normal renewal rate, and not the sign-up price. Please email .(JavaScript must be enabled to view this email address) and we will make sure to fix the situation. : )

Best,
Michelle

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iacdxb
Posted: 27 April 2015 01:36 PM   [ Ignore ]   [ # 4 ]  
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Total Posts:  238
Joined  2012-03-02

Thanks for update. Its done.

...

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