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C4D won’t launch Stuck on Initializing Layout
Posted: 30 July 2019 06:09 AM   [ Ignore ]  
Total Posts:  4
Joined  2016-07-11

Hello all,

Something went wrong in C4D and I crashed doing a GPU render of a TFD sim.  Now C4d won’t launch and is stuck initializing the layout.  Anyone have any idea what is going on and how do I fix this?

Thanks,
Monty

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Posted: 30 July 2019 06:12 AM   [ Ignore ]   [ # 1 ]  
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Hi Monty,

Sorry that you experience this problem. I’m supposed to re-direct you.

Please check with the support to get you going again. (Edit: this is not longer a direct link! /edit)

https://www.maxon.net/en-us/support/how-can-we-help/

Fingers crossed you are up and running in no time.

Cheers

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Posted: 30 July 2019 09:20 AM   [ Ignore ]   [ # 2 ]  
Total Posts:  4
Joined  2016-07-11

Dr.

Thanks for the reply.  That link does not seem to work for me, any other idea?

Thanks

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Posted: 30 July 2019 09:50 AM   [ Ignore ]   [ # 3 ]  
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So sorry about this, Monty, to have wasted your time.

Even that was a #404 page, the sitemap on it had a new support link:

Please use this instead.
https://support.maxon.net/index.php

I will after posting this, recheck it. Double-check even, with different browsers (after emptying the cache)

Cheers

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Dr. Sassi V. Sassmannshausen Ph.D.
Cinema 4D Mentor since 2004
Maxon Master Trainer, VES, DCS

Photography For C4D Artists: 200 Free Tutorials.
https://www.youtube.com/user/DrSassiLA/playlists

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Posted: 31 July 2019 02:59 AM   [ Ignore ]   [ # 4 ]  
Total Posts:  4
Joined  2016-07-11

That worked.

Thanks!

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Posted: 31 July 2019 03:03 AM   [ Ignore ]   [ # 5 ]  
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Great, thanks for the feedback, Monty.

I hope the problem is quickly solved.

My best wishes.

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Dr. Sassi V. Sassmannshausen Ph.D.
Cinema 4D Mentor since 2004
Maxon Master Trainer, VES, DCS

Photography For C4D Artists: 200 Free Tutorials.
https://www.youtube.com/user/DrSassiLA/playlists

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Posted: 05 August 2019 11:03 PM   [ Ignore ]   [ # 6 ]  
Total Posts:  292
Joined  2017-09-24

Whenever I experience this, I just move/delete the existing user preferences. Then once it opens, copy back shortcuts/layout/plug-ins etc.

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Posted: 06 August 2019 12:01 AM   [ Ignore ]   [ # 7 ]  
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Yes, that is what fixed it.

Thanks!

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Posted: 06 August 2019 12:53 AM   [ Ignore ]   [ # 8 ]  
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Sounds good! When I suggest the Support, I always hope that any problem is analyzed and perhaps fixed in the future.

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Dr. Sassi V. Sassmannshausen Ph.D.
Cinema 4D Mentor since 2004
Maxon Master Trainer, VES, DCS

Photography For C4D Artists: 200 Free Tutorials.
https://www.youtube.com/user/DrSassiLA/playlists

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