I locked in my R20 purchase on September 5th, installed, and registered with the serial # provided. I thought I was all set and didn’t realize the serial # I was given was “temporary” with an expiry date. 91 days later I am finding that my software is nonfunctional and that my serial number is useless.
I’ve contacted Maxon about this but haven’t heard back yet. I’m extremely apprehensive at this point. What should I expect now? Is Maxon good about fixing this kind of stuff? Am I going to lose my software on a weirdo loophole? I really, really can’t afford this.
Temporary Serial Number?? |
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