Hi Mark,
It is not that I have all the answers when I get a question. Besides that, in 1994 I bought Pixar’s Render Man, and the code line interface overwhelmed me (I worked with Archicad and was office- and design- lead of an architectural firm with 18-20 people, I was frustrated with code line renderer). My second call to the local support was answered not really quote-able.
Since then I never wanted to be like this support guy. Never ever.
I learn since then roughly every month (on an average) a new application or a major update. This keeps the feeling I have while having a “hitting the wall experience” fresh in my mind. I have the most respect to anyone challenging him/herself to learn constantly more. I try to support artist to the best of my ability, and yes, I wish I could bottle up what I was able to get from all my great teachers in the past decades. I did 1,200+ tutorials, and close to 500 one minute clips so far, besides several of tens of thousands of replies and nearly as much c4d scene files shared. But YES: I have to learn every day. So, we are all in the same boat to a certain degree, or at least on the same river.
Nothing can make me more happy inside of Cineversity than to share (yes: I overshare) and that something makes set ups work for the artist who asks. Every question leads to some kind of solution, so there is no waste in time to go through it until it’s done. Many people take advantage later on of it, and that is great as well. So, thanks for your question, and going through with it. Feels good, right?
Have a great time!